Company Policies & Commitments

1. Quality Policy

Offside Works is committed to delivering reliable and consistent fabrication work by:

  • Following approved drawings, specifications, and applicable standards
  • Continuously improving processes through regular review and corrective actions
  • Focusing on customer satisfaction through reliable quality

Quality is maintained through:

  • Inspection of materials and work at incoming, mid-process, and final stages
  • Clear acceptance criteria for fabrication and finishing
  • Identification and separation of non-conforming materials
  • Final quality checks before dispatch or installation

Deviations and defects are handled by:

  • Immediate identification and reporting of non-conformities
  • Stopping work where required to prevent further issues
  • Identifying root causes and implementing corrective actions

2. Health & Safety Policy

We are committed to providing a safe and healthy working environment by:

  • Maintaining safe conditions at the workshop and project sites
  • Ensuring the use of appropriate PPE and safety practices
  • Identifying risks early and taking steps to prevent accidents

3. Supplier & Material Quality Policy

Material quality is ensured by:

  • Inspecting all incoming materials before production
  • Monitoring supplier performance for quality and timely delivery
  • Maintaining ethical, transparent, and professional supplier relationships

4. Project & Change Management Policy

Projects are managed through:

  • Clearly defining and locking scope before fabrication begins
  • Handling design or scope changes in a controlled manner
  • Reviewing the impact of changes on cost and timelines
  • Implementing changes only after client discussion and approval

5. Customer Satisfaction Policy

Customer satisfaction is supported by:

  • Clear and consistent communication throughout the project
  • Structured handling of feedback and concerns
  • Using customer input to improve processes and future work

6. Ethics & Business Conduct Policy

Offside Works follows ethical business practices by:

  • Conducting business with integrity and transparency
  • Respecting confidentiality and intellectual property
  • Complying with all applicable laws and regulations